Contact Roby Casino
Roby Casino operates under a licence issued by the Gaming Board of Anjouan, Autonomous Island of Anjouan, Union of Comoros, reference number ALSI-152406028-FI2.
How to get in touch by email
Send your message to support@robycasinos-aus.com and use a clear subject line that briefly explains your request. To help us review your question faster, include the email address or username connected to your account, a short description of the issue and any relevant screenshots. Please do not include your password or unnecessary full payment details in a message.
Support enquiries are usually answered within 24 hours, although the response time can vary depending on the nature and complexity of your request. If you have already contacted us about the same matter, replying to the existing email thread can help keep the information together.
What we can help with
- Account access, profile questions and verification requirements
- Deposit and withdrawal questions
- Bonus terms and general promotional queries
- Technical problems with the website or your account
- Responsible gambling requests, including help with account restrictions or other safer gambling options
For account-related enquiries, contact us from the email address registered to your account where possible. Providing accurate information helps support verify your request and offer the most relevant guidance.