Roby Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Roby Casino in relation to your use of the website, account facilities, games and related services. References to Roby Casino, we, us or our mean the relevant operator of the service. References to you or your mean the person accessing or using the website.

You must read these terms before using Roby Casino. If you do not agree with any part of them, you must not create an account, deposit money, place a wager or otherwise use the services. We may update these terms from time to time. Any updated version will apply from the date it is made available, unless a different date is stated. You should review this page regularly so that you remain aware of the terms that apply.

• You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located.
• You are responsible for checking that online gambling is lawful for you before using the website.
• You must provide accurate, current and complete information when registering and whenever information is requested.
• You may hold only one personal account unless we approve another arrangement in writing.
• You must keep your username, password and other security information confidential.
• You must not allow another person to use your account or use another person’s account.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

We may carry out identity, age, location, payment method and other verification checks. We may ask for documents or information that reasonably supports these checks. Until verification is completed, access to some or all services may be restricted. If the information supplied cannot be verified, is misleading or appears inconsistent, we may suspend or close the account in accordance with applicable requirements.

Account security and use

You are responsible for activity carried out through your account unless you have promptly told us that your account may have been compromised. Contact us through the available support channel if you believe that your login details have been lost, disclosed or used without permission. You must not attempt to bypass security controls, interfere with the website, use automated systems without permission or access data that is not intended for you.

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks by payment providers and may be declined, delayed or reversed for reasons outside our control. We do not ask you to deposit funds on behalf of another person. You must not use a payment method for an unlawful purpose or in a way that breaches the rules of the relevant bank, card provider or payment service.

Funds credited to your account are intended for participation in the available services. You must not treat the account as a bank account, investment account or transfer service. We may refuse, return or review a transaction where this is necessary to protect the website, comply with applicable obligations or investigate unusual activity.

Before a withdrawal can be processed, we may need to verify your identity, account information and ownership of the relevant payment method. Withdrawals may also be subject to game rules, transaction checks and any applicable terms shown at the time of play. We will not knowingly process a withdrawal to a payment method that is not connected with you.

You should check all transaction details before confirming a deposit, wager or withdrawal request. Except where required by law or expressly agreed by us, a transaction that has been confirmed may not be cancelled. If you believe that a transaction is incorrect, notify us as soon as possible with enough information for it to be reviewed.

Game results and errors

Games are governed by the rules displayed for the relevant game. Outcomes are determined by the applicable game system and, where relevant, randomised processes. A result recorded in our system will generally be treated as final, subject to investigation and any rights you have under applicable law. If a technical, display or settlement error affects a wager or account balance, we may correct the error and notify you where appropriate. We will not knowingly benefit from an obvious error.

If a game is interrupted, unavailable or affected by a material technical issue, we may suspend that game and review affected transactions. We may also void or adjust a transaction where this is necessary to correct an error, prevent misuse or comply with a legal or regulatory requirement.

Promotions, bonuses, tournaments and other offers may have separate terms. Those terms will explain eligibility, qualifying activity, expiry, wagering or playthrough requirements, limits and any restrictions that apply. You should read the specific offer terms before participating. If a promotion conflicts with these general terms, the specific promotion terms will apply only to the extent of that conflict.

We may withdraw, change or restrict an offer where permitted, including where an offer has been displayed incorrectly, used improperly or made available to a person who is not eligible. We may refuse promotional benefits where we reasonably believe that an account has been created or used to obtain an unfair advantage. Any decision will be made consistently with applicable law and the relevant offer terms.

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set a personal budget and time limit before you play, take regular breaks and do not chase losses. Never gamble when you are distressed, under the influence of alcohol or drugs, or feeling pressure to recover money.

• Use available account controls, deposit limits, time reminders or other safer gambling tools where offered.
• Consider taking a break or requesting account closure if gambling no longer feels enjoyable or controlled.
• Do not ask another person to open or operate an account for you.
• Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.
• If you are concerned about someone else’s gambling, encourage them to seek appropriate help.

You may request a break, restriction or closure of your account through the available support channel. We may also suspend or close an account where we consider this necessary for responsible gambling, security, verification, legal compliance or the proper operation of the service. Account closure does not remove obligations that arose before closure. Any remaining balance will be dealt with after required checks, subject to applicable law and any valid adjustment.

We collect and use personal information to provide the services, manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations and improve the website. Our Privacy Policy explains what information may be collected, how it may be used, when it may be shared and the choices available to you. By using Roby Casino, you acknowledge that personal information may be handled in accordance with that policy.

All website content, including text, graphics, logos, design, software, game presentation and arrangement, is owned by or used with permission by the relevant rights holder. You may use the website only for personal, lawful and non-commercial purposes. You must not copy, adapt, distribute, publish, sell, reverse engineer or commercially exploit any part of the website without prior permission, except where a right cannot lawfully be excluded.

The website may contain links or references to third-party services. Those services are operated independently and may have their own terms and privacy practices. We are not responsible for third-party content, availability, security or performance. You should review the terms that apply before using an external service.

Availability and liability

We aim to keep the website available and accurate, but access may be interrupted for maintenance, updates, security reasons, technical faults or events outside our reasonable control. We do not guarantee that the website, games or information will always be available, error-free or suitable for every device. You are responsible for maintaining a suitable device, internet connection and security software.

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, you use the website at your own risk and are responsible for complying with these terms. We are not responsible for loss caused by your breach of these terms, misuse of the website, failure to protect your account or events outside our reasonable control.

Complaints and governing law

If you have a question or complaint, please use the support method made available on the website and provide relevant details, including your account information where appropriate. We may need time to review records, verify information and investigate the issue. We will handle complaints in accordance with our applicable procedures and legal obligations.

These terms are intended to operate consistently with applicable Australian laws. If any provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that the provision has been waived. The current version of these Terms & Conditions is the version published on the website.