Betting Rules

These rules apply to all bets placed through the Roby Casino website or any other approved betting channel made available to eligible customers. Additional rules may apply to a particular sport, event, market, game or promotion. Where a specific rule conflicts with a general rule, the specific rule will normally apply to that betting product.

You are responsible for reading the relevant information before confirming a bet. This includes the event or game, market, selection, odds, stake, potential return, applicable restrictions and any displayed terms. If you do not understand a betting option, you should not place the bet until you have obtained suitable assistance or chosen not to proceed.

Bets may only be placed by a person who is legally permitted to participate in online gambling in Australia and who satisfies all applicable age, identity, location and account requirements. Roby Casino may refuse, restrict, suspend or cancel betting activity where required by law, these rules, account terms, safer gambling controls or security procedures.

• You must use your own account and provide information that is accurate, complete and current.
• You must keep your login details secure and must not allow another person to use your account.
• You must not place bets on behalf of another person or allow another person to control your betting activity.
• You must not use the service for unlawful activity, fraud, manipulation, collusion or any other prohibited purpose.
• You should check your bet confirmation and account history after every transaction.

A bet is not accepted merely because a selection has been added to a bet slip. A bet is accepted only when it has been processed by the betting system and a confirmation is displayed or recorded in your account. You should retain the confirmation details and check that they match your instructions.

Before submitting a bet, review the stake, selection, market, odds and any potential return shown on the bet slip. Once a bet has been accepted, it generally cannot be changed or withdrawn unless a cancellation, cash-out or other feature is expressly offered and successfully completed. An instruction that is incomplete, interrupted or not confirmed may not be treated as a bet.

The available balance in your account must be sufficient to cover the stake at the time the bet is submitted. A bet may be rejected if the balance is insufficient, the market has closed, the event has started, the odds have changed, the selection is unavailable, an account restriction applies or a technical or legal requirement prevents acceptance.

Displayed odds and information are provided for guidance and may change before a bet is accepted. The odds applicable to an accepted bet are the odds shown in the final confirmation, unless that bet is later adjusted or declared void under these rules. Different markets may use different odds formats, settlement methods and minimum or maximum stake conditions.

Bet types and combinations

Single bets apply to one selection or outcome. Combination bets include more than one selection and are subject to the rules of the relevant bet type. The return from a combination bet may depend on every selection being settled in accordance with the applicable rules. A selection that is void, cancelled or not completed may be treated according to the rules for that particular market and bet type.

Markets are settled using the official result or other recognised result source specified for the relevant event or product. The result used for settlement may be different from an immediate result announced during play. Subsequent changes, appeals, protests or corrections may be taken into account where they are made within the applicable settlement period or where the relevant market rules allow this.

Unless a market states otherwise, a result is generally based on the outcome at the end of the scheduled event or at the point defined by the market rules. Extra time, penalty shoot-outs, tie-breaks, weather interruptions, abandoned events and postponements may be treated differently depending on the sport and market. You should read the displayed rules for the market before betting.

If an event is postponed, abandoned, interrupted, rescheduled or materially changed, bets may be void, carried forward or settled using the available result, depending on the applicable market rules. A market may also be void where the event does not take place, the scheduled conditions change significantly, there is insufficient information to settle fairly or settlement cannot be completed reliably.

For live or in-play betting, delays may occur between the event and the information displayed on the website. A market may remain available for a short period after a material event has occurred. Roby Casino may review and correct bets affected by an obvious delay, incorrect price or other processing issue, subject to the applicable rules and law.

• Each market may have its own definition of the result, including the relevant time period or competition stage.
• Where a market refers to an official statistic, that statistic may be used even if another source reports a different figure.
• If the official result is corrected, settlement may be reviewed where permitted by the relevant rules.
• A bet that cannot be fairly identified or matched to a valid market may be cancelled or declared void.

Occasionally, a technical, typographical, communication or human error may affect a market, price, result, account balance or bet confirmation. Examples include an incorrect price, a market being offered after an event has started, a duplicated transaction, an incorrect participant or a result entered incorrectly. Where an error occurs, Roby Casino may take reasonable steps to correct the error and settle the affected bet in accordance with the price or terms that should reasonably have applied.

If a bet is accepted because of an obvious error, it may be cancelled or recalculated where permitted. If a payment, credit or return is made in error, the relevant amount may be removed from your account or recovered from available funds, subject to applicable law. You must notify Roby Casino if you become aware of an obvious error or an incorrect account entry.

Roby Casino may cancel or suspend a market where there is a suspected integrity issue, unlawful interference, fraud, unauthorised access, system malfunction or other circumstance that makes normal settlement inappropriate. Any action will be taken in accordance with the applicable rules, account terms and legal obligations.

System interruptions

Internet connections, devices, payment services and third-party systems may experience delays or interruptions. A bet is valid only if it has been successfully recorded by the betting system. If your connection fails before confirmation, do not assume that the bet was accepted. Check your account history before trying again to avoid placing a duplicate bet.

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you begin and only bet with money you can afford to lose. Keep track of your time and spending, avoid chasing losses and take regular breaks. Never gamble while impaired or under pressure from another person.

• Use available deposit, staking, time or loss controls where suitable for your circumstances.
• Consider taking a break or requesting account restrictions if betting is becoming difficult to manage.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
• Parents and guardians should prevent children from accessing betting accounts and devices.

If you believe a bet has been settled incorrectly, review the confirmation, market rules and account history first. You may raise the matter through the available customer support or complaints process. Include the relevant bet reference, date, market and description of the issue, but do not include unnecessary sensitive information. Complaints will be reviewed in accordance with the applicable procedures and legal requirements.

These Betting Rules are intended as general information and do not replace the full Roby Casino Terms and Conditions or the specific rules displayed for an individual market. Roby Casino may update these rules from time to time to reflect changes to products, technology, safer gambling practices or legal requirements. The version in effect when a bet is accepted will generally apply, unless a later change is required to correct an error or comply with the law.